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Insurance Company Inspections

After binding your coverage, the insurance carrier(s) providing coverage have the right to inspect your premises and examine your financial records.  Many companies don't, but many do, mainly so that they know the risk that they were presented on the application accurately reflects the actual risk they are now covering.  Here are some guidelines for handling company inspectors:

  • A company inspector will almost always call you to set a date and time to meet with you.  If, after a few attempts at setting a meeting, the inspector cannot make an appointment your company will issue a cancellation notice for 30 days.

  • We strongly advise that you personally meet with the inspector.  They will probably ask some questions that your staff will not be able to answer for them, or your staff will offer responses that are misinterpreted by the inspector.  Allow them full access to your premises and don't leave mid-inspection or try to run them off before they've finished.  Doing so will almost guarantee you of getting an unfavorable inspection.  Be as helpful and courteous as possible.

  • Have your premises as clean as possible.  Housekeeping is a big concern with inspectors and a disheveled bar, kitchen or dining room can taint the overall impression of your establishment in the inspector's mind.  If you can, set the inspection for one of your less busy times of day.

  • Have your sales tax return (ST-1) forms from the last 12 months available.  The inspector will want to double-check the total sales and breakdown that your agent reported on the application.

  • They will probably double check your liquor license (if you have liquor liability) to ensure that the business they have listed on the policy matches the business that is licensed for operation.

  • They may also check for property tax filings (if you have property coverage) to make sure the property policy protects the person or entity that actually owns the building.


Liquor Control Commission Inspections

Liquor commissioners have the right to show up at your business whenever they want and are allowed access to whatever they want according to most state laws.  Failure to comply with them could result in you or your staff being arrested and/or fined.  Here are some tips to be prepared for a liquor control inspection.

  • Liquor Control personnel will almost always show up unexpectedly.  They don't want you to know they're coming, so they just pop in.

  • Your liquor license must be framed and hung "in plain view, in a conspicuous place" on the licensed premises.

  • In states where dram shop or liquor liability coverage is mandatory (IL & IA, not MO or IN) they will look for proof of liquor insurance.  The most common forms being a policy itself or a certificate of insurance.

  • You are required to keep liquor receipts for the last 90 days on premises - they will want to see these.  Alcohol cannot be purchased via retail, it must be bough wholesale (from a distributor).  They'll go through your stock and the receipts looking for evidence of resale of retail goods.

  • Illegal gambling has been a subject of a number of stings in many states.  They'll search for a record, logbook or advertisement of payouts on gaming machines and the like.

  • In Illinois, we've heard from our clients and the folks at the Illinois Licensed Beverage Association that Liquor Control personnel have also been looking for missing "required postings" during their inspections.  Minimum fines are $500.  Below is a list of the various posters you may need to have (depending on business type and number of employees) and where to get them.

 

STATE OF ILLINOIS REQUIRED POSTINGS

 

 

NOTICE TO EMPLOYERS AND EMPLOYEES

 

This poster includes the information needed for Payment of Wages, Child Labor Law, Minimum Wage Law and the One Day Rest in Seven Act. It is required for all Illinois employers.

This poster is available on the Illinois Department of Labor web page (Download top (Español)
Download bottom (Español)) or by contacting the agency at:

Illinois Department of Labor
Fair Labor Standards Division
160 N. LaSalle Street, Suite C-1300
Chicago, IL 60601
312-793-2800

 

Equal Pay Act of 2003

 

The Equal Pay Act of 2003 prohibits employers with four or more employees from paying unequal wages to men and women for doing the same or substantially similar work, requiring equal skill, effort, and responsibility, under similar working conditions for the same employer in the same county, except if the wage difference is based upon a seniority system, a merit system, a system measuring earnings by quantity or quality of production, or factors other than gender.

 

This poster is available on the Illinois Department of Labor web page (English) (Español) or by contacting the agency at:

Illinois Department of Labor
Equal Opportunity Workforce Division
160 N. LaSalle Street, Suite C-1300
Chicago, IL 60601
866-EPA-IDOL (866-372-4365)

 

Victims' Economic Security and Safety Act (VESSA)

 

The Victims' Economic Security and Safety Act (VESSA) provides that employers (defined as the State or any agency of the State; any unit of local government or school district; or any person that employs at least 50 employees) may not discharge or discriminate against an employee who is a victim of domestic violence or who has a family or household member who is a victim of domestic violence, for taking up to a total of 12 workweeks of leave from work during any 12-month period to address the domestic violence.

This poster is available on the Illinois Department of Labor web page (English) (Español) or by contacting the agency at:

Illinois Department of Labor
Equal Opportunity Workforce Division
160 N. LaSalle Street, Suite C-1300
Chicago, IL 60601
312-793-6797

 

Day and Temporary Labor Service Act

 

The Day and Temporary Labor Services Act (820 ILCS 175/1 et seq) provides for the regulation of day and temporary labor agencies, establishes worker rights and protections, specifies the duties and responsibilities of day and temporary labor agencies and third party clients, sets forth penalties and enforcement procedures for violations of the law and requires third party clients that contract with day or temporary labor agencies to verify that they are registered with the Department of Labor or face monetary penalties. Every agency located in or transacting business in Illinois must post in the public access area of each work location or branch office a notice provided by the Department of Labor summarizing the provisions of this Act, along with the toll-free number for reporting violations and complaints. This notice shall be in English or any other language generally understood in the locale of the agency. Agencies must also post in public access areas any other state or federally mandated postings.
This poster is available on the Illinois Department of Labor web page (English) (Español) (Polski) or by contacting the agency at:

Illinois Department of Labor
Fair Labor Standards Division
160 N. LaSalle Street, Suite C-1300
Chicago, IL 60601
312-793-2800

 

RIGHT-TO-KNOW (Toxic Substances Disclosure)

 

This poster explains employee rights and employer responsibilities under the Illinois “Right To Know Act”. It is required of public sector employees only. It is NOT required of private employers.

This poster is available on the Illinois Department of Labor web page (link to poster) or by contacting the agency at:

Illinois Department of Labor
Safety Inspection & Education Division
One West Old State Capitol Plaza, 3rd Floor
Springfield, IL 62701-1217
217-782-9386

 

WORKERS' COMPENSATION NOTICE

 

Illinois law requires all employers to post this notice in a prominent place in each workplace. This one-page poster briefly explains employees’ rights and responsibilities if there is a work-related injury. It also has a place to list the employer’s insurance carrier or the person who administers workers' compensation claims. This information must be filled-in to be in compliance. You may download this notice, (download .PDF) or (Spanish Version .PDF) , or order by phone or mail. This poster is available from:

Illinois Workers' Compensation Commission
100 W. Randolph Street Suite 8-200
Chicago, IL 60601
312-814-6611
Toll-free 866/352-3033
www.iwcc.il.gov

 

NOTICE TO WORKERS ABOUT UNEMPLOYMENT INSURANCE BENEFITS

 

This poster explains how to file a claim, benefit amounts and taxation on benefits. It is required of all Illinois employers.

This poster is available from:
Illinois Department of Employment Security
401 South State Street, 4th Floor North
Chicago, IL 60605
312-793-4880 or 800-247-4984.

 

EMERGENCY CARE FOR CHOKING

 

The poster explains emergency care for conscious and unconscious choking victims. It has a place to list an emergency phone number.

While it must be posted in every food service facility, it could help if your employees eat on the premises. The poster is available in Spanish.

This poster is available from:

Illinois Department of Public Health
Division of Emergency Medical Services and Highway Safety
525 West Jefferson, 3RD Floor
Springfield, IL 62761
217-785-2080

 

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